Upload your photos when placing your order. Clear, well-lit images are easiest to work from, particularly when the eyes, markings and shape of the face are easy to see.
That doesn’t mean your photo has to be perfect.
We regularly work with the photographs people actually have: phone pictures, older images, scans and photos taken long before anyone thought they might one day become a piece of jewellery. If you’re unsure about an image, send us the best one you have and we’ll assess it.
Our team prepares the portrait artwork in Adobe Illustrator and converts it into a vector design suitable for engraving. Once you’ve approved the artwork, we cut and laser engrave the sterling silver pendant in our Ajax studio and finish the jewellery in-house. Artwork is generally ready for review within about three business days. After approval, the pendant itself usually takes another one to two business days to produce.